Selected work / 2016—2026

A few hard problems, made clearer.

Product ownership, market analysis, and community projects: from customer research and prioritization to launch and iteration.

Private Trading Community

Feb. 2024 – March 2026

Community tooling

Market analysis tools shaped by validation, iteration, and a curated trading community.

The focus

Validate a B2C alerts product against the market and identify where it could deliver value.

My contribution

Built and tested the alerts product over eight months, identified a stronger competitor, and pivoted the learnings into community tooling. Owned requirements, backlog prioritization, iterative delivery, and feature retirement.

Results

85% Adoption & Usage$25,000+ in RevenueHundreds of hours saved$5m+ Volume Routed

Icy Tools / QuickNode

March 2022 – June 2023

Smart Labels & alerts

From PRD to launch, alongside ownership of a B2C alerts system tracking real-time market activity.

The focus

Ship Smart Labels while prioritizing a B2C product serving 15,000+ daily page views and 2,000+ paying customers.

My contribution

Led Smart Labels from ideation to launch, wrote the PRD, and coordinated four engineers. Owned the alerts system and contributed to roadmap and sprint planning using ShapeUp six-week cycles.

Results

Smart Labels: 1,000+ installs5% customer adoption in the first quarterAlerts: 5,000+ daily notifications

Community knowledgebases · Individual Contributor

March 2026 – June 2026

MarathonDB, Terminal

Structured game data and product feedback for community knowledgebases.

The focus

Improve coverage of game statistics and the usability of community knowledgebases.

My contribution

Harvested and structured game data, provided UX feedback, and identified competitive differentiators to help shape product positioning.

Results

Broader data coverage than competitor sitesIncreased SEO score

Game Admin & Community Manager

Jan. 2016 – June 2020

RuneScape Private Server

Community growth, staff teams, and server monetization.

The focus

Support a growing game community with moderation and help for new players.

My contribution

Built a volunteer team to assist new players, scaled moderation and administration teams, and assisted with server monetization.

Results

Grew from 30 to 1,700 concurrent playersStaff playbook still in use and referenced$500,000+ in revenue

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